21st survey about the quality of 3DXChat – October 2023

Final results of twentyfirst survey about quality of 3DXChat (19.09. to 29.10.2023)

In this survey, a total of 1522 users participated. These users represent a diverse range of 69 different countries. This indicates a broad international interest and participation in the survey.

The top participating country is the United States, followed by Germany, the United Kingdom, and France. However, it’s important to note that there are users from many other countries as well, contributing to the diversity of the data.

In summary, the survey has managed to capture a wide spectrum of users from various countries, making it a comprehensive and globally representative dataset.

I would again like to thank everyone who participated and even more those who supported me.


Question 1: Are you facing being disconnected? If Yes, how often? 

17% of users are facing disconnects every day (last survey: 16%)
 According to the participants, the stability has decreased a slight amount


Question 2: Are you facing bugs in 3DXChat? If yes – how often?

About 55% of users are experiencing issues per day. This represents an improvement of 4% compared with the last survey. (last survey: 51%)


Question 3: What issues/bugs should be addressed first? (up to 3 choices possible)

Clearly, the most frequently mentioned point concerns “Naked/bald Avatars”, followed by “De-syncs” and “Disconnections”, which received almost the same number of votes.

Summary of “Others Option”:

Music and Audio Problems: Constant disconnects of streaming music, DJ music stream instability, and sound failures.
Avatar Issues: Avatars appearing below the floor, frozen avatars, and discrepancies in avatar positions.
Connectivity Issues: Disconnection to Lovense, game crashing on startup, and high PC resource usage.
UI and Gameplay Concerns: Problems with applying textures/colors in the editor, UI scaling issues, and clothing UI needing an overhaul.
Chat and Interaction Bugs: Chat bugs, inability to look at user profiles, and avatars unable to hug without dancing first.

User comments:

The summary of player comments on the game highlights numerous bugs and issues, including desyncs, avatar glitches, music cutting out, problems with the world editor, and pose and clothing issues. Players also mentioned disconnections, rendering issues, and difficulties with building and editing rooms. Concerns were raised about the behavior of other players, such as harassment and multiple account usage. Overall, players are requesting bug fixes and improvements in various aspects of the game.

In a concise summary, the mentioned issues in the game include crashes, disconnections, desyncs, spawn-in issues, and performance problems. Users also have concerns about ejaculation length, sound effects, and the need for more clothing options. Lack of communication from developers regarding updates and developments is also mentioned. The constant disconnection of toys and the presence of naked/bald avatars are seen as disruptive issues. Users express frustration with the bugs and the lack of fixes in the game.

For all interested, you may see all the comments on the attached document.


Question 4: What feature are you missing most? (up to 3 choices possible)

Users voted “More sex poses” as most missed feature.

User comments:

The summary of the comments provided is that users would like to see more customization options for avatars, including lingerie, nightwear, socks, and high heels. They also want more sex poses, particularly for threesomes, and the ability to switch between different partners in a threesome. Users also requested fantasy-themed customization options, a BDSM system, stomach piercings, and the ability to turn off certain visual effects. Other suggestions include better VR, a pose editor, more slow dance options, and the ability to play with boobies. Users also expressed a desire for more clothing options for men, nipple piercings, and the ability to layer clothing. Additionally, users requested more poses for breast and foot worship, as well as more BDSM-related poses and equipment. There were also requests for penis size options, more dance moves, pregnancy customization, and improved material and layering options for clothing.

For all interested, you may see all the comments on the attached document.


Question 5: Which of the following aspects or activities within 3DXChat do you find most appealing or engaging? Which are the most important to you? Please select up to three options from the list below (up to 3 choices possible)

With about 14%, socializing with friends and like-minded people, exploring your sexuality and trying new things in a safe environment, and designing and customizing your characters appearance are the top-voted activities. Followed by 12% for meeting new people from all over the world and 11% for exploring a variety of sex positions.”.


User comments:

The comments provided cover a wide range of topics and opinions. Some users express their desire for more BDSM-related sex toys and commands, while others lament the loss of VR functionality in version 3.0. The photography aspect of the game is praised by many users, who enjoy capturing and sharing images. Some users emphasize the importance of friendships and relationships in the game, while others express frustration with the toxic nature of the World Chat feature. There are requests for more poses, clothing options, and role-playing opportunities. The Lovense sex toys are mentioned positively but also criticized for technical issues. The social aspect of the game is highlighted as a key element, with users enjoying chatting with people from around the world. Some users suggest improvements such as an in-game translator, VR compatibility, and a flag feature to display country of origin. Overall, the comments reflect a mix of positive experiences, suggestions for improvement, and frustrations with certain aspects of the game.


For all interested, you may see all the comments on the attached document.


Question 6: Developers should focus on… 

  • 65 % of users prioritize new functions (last survey: 66%)

Question 7: Your overall rating for 3DX Chat from 1 (=poor) to 5 (=excellent)

  • 64 % of users rated quality with 4 or 5 points with means usually quite satisfied  ( Ø 3.68 in total ) – Rating decreased since last survey  (last survey Ø 3.79 in total )

Question 8: Your overall rating for communication of developers to customers 1 (=poor) to 5 (=excellent)

  • 26% of users rated quality with 4 or 5 points with means usually quite satisfied – Average Ø 2.72 (last survey : Ø 2.83)

Question 9: Would you recommend 3DXChats to you best kinky friend? (Net Promoter Score)

The Net Promoter Score (NPS) or promoter surplus is a key figure that measures the extent to which consumers would recommend a product or service to others

Second evaluated Net Promoter Score of 3DXChat-Game is 5,35. (last survey: 20)


Comments

13% of the users left a comment.

Here’s an overall summary of the feedback from the 3DX Chat community:

The 3DX Chat community has expressed a strong desire for improvements in game stability, bug fixes, and enhanced community support. A significant concern revolves around the perceived lack of communication from the developers, slow updates, and instances of toxic behavior within the community. While there’s a demand for new features, there’s also an emphasis on addressing existing issues and enhancing moderation. The feedback reveals a blend of positive remarks, constructive suggestions, and dissatisfaction with the game’s current state.

Furthermore, there are reports of online bullying affecting members’ well-being, leading to calls for better measures against such behavior and improved mental health support. The community also desires more customization options, from clothing to in-game activities. Despite the appreciation for the game, there’s evident frustration due to unresolved issues and perceived neglect from the developers.

Lastly, players are keen on seeing faster implementation of requested features and improvements. They value open communication from the developers and believe that without necessary changes, competitors might gain an edge.

In essence, while the game has its supporters, there’s a clear call for more engagement from the developers, better communication, and swift action on feedback provided.

For all interested you may see all comments on the attached document.

Summary

Insights into the experiences and opinions of the games users can be found in the results of the twenty-first survey. With a diverse range of participants from 69 different countries, the survey reflects a broad international interest and participation.

One notable finding is that 17% of users experience disconnections every day, while 55% face bugs in the game on a daily basis. These numbers highlight the need for improvements in stability and bug fixes to enhance the overall user experience.

The survey also identified several issues and bugs that should be addressed, with the most commonly mentioned ones being “Naked/bald Avatars,” “De-syncs,” and “Disconnections.” Users also expressed concerns about music and audio problems, avatar issues, connectivity issues, UI and gameplay concerns, and chat and interaction bugs.

When asked about missing features, “More sex poses” received the highest number of votes. Users also expressed a desire for more customization options for avatars, additional sex poses for threesomes, and fantasy-themed customization options.

Regarding the most appealing or engaging aspects of 3DXChat, socializing with friends and like-minded people, exploring sexuality in a safe environment, and designing and customizing character appearance were the top activities. Meeting new people from all over the world and exploring a variety of sex positions were also rated highly.

The developers should focus on implementing new functions, according to 65% of users. Meanwhile, the overall rating for 3DXChat’s quality decreased slightly from the previous survey, with 64% of users giving a rating of 4 or 5 out of 5. The rating for developer communication also experienced a slight decrease, with 26% of users rating it as good or excellent.

Furthermore, the Net Promoter Score (NPS) for 3DXChat has decreased compared to the previous survey, indicating a lower likelihood of users recommending the game to others. This decline in NPS suggests that there may be areas for improvement in the game that could enhance user satisfaction and increase their willingness to recommend it. It is essential for the developers of 3DXChat to address the issues raised by users and work towards improving the overall experience to regain the trust and loyalty of their player base. By actively seeking feedback, implementing necessary changes, and delivering a more enjoyable gaming experience, 3DXChat can strive to increase its NPS in future surveys.

Overall, the feedback provided by the 3DXChat community highlights the importance of game stability, bug fixes, enhanced communication, and addressing existing issues. There is a clear call for more engagement from the developers and quicker action on user feedback. Implementing requested features, improving moderation, and providing better community support are key areas that should be prioritized. By addressing these concerns, 3DXChat has the opportunity to further enhance its user experience and maintain its competitive edge in the market.

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