Twenteenth survey about quality of 3DXChat – September 2022

Final results of twenteenth survey about quality of 3DXChat (29.09. to 09.10.2022)

232 users from 35 countries shared their opinion this month.

As usual after the United states, the Germans again accounted for the largest share of participants followed by UK and France

I would again like to thank everyone who participated and even more those who supported me.


Question 1: Are you facing bugs in 3DXChat? If yes – how often?

About 55% of users are facing bugs on a daily base. This is an increase of 8% to last survey (last survey: 47%)


Question 2: What issues/bugs should be addressed first? (up to 3 choices possible)

Still “De-syncs” with 29% are the most annoying bug according to all participants, no changes on this value.

You may find detailed information here:


Question 3: Are you facing being disconnected? If Yes how often? 

  • 16% of users are facing disconnects every day (last survey: 13%)

According to the participants the stability has decreased since last survey.


Question 4: What feature are you missing most? (up to 3 choices possible)

Users voted “More sex poses” as most missed features.

Comments from users:


Question 5: Developers should focus on… 

  • 66 % of users prioritize new functions (last survey: 72%)

Question 6: Your overall rating for 3DX Chat from 1 (=poor) to 5 (=excellent)

  • 70 % of users rated quality with 4 or 5 points with means usually quite satisfied  ( Ø 3.79 in total ) – Rating decreased since last survey  (last survey Ø 3.71 in total )

Question 7: Your overall rating for communication of developers to customers 1 (=poor) to 5 (=excellent)

  • 24% of users rated quality with 4 or 5 points with means usually quite satisfied – Average Ø 2.82 (last survey : Ø 2.43)

Question 8: Would you recommend 3DXChats to you best kinky friend? (Net Promoter Score)

The Net Promoter Score (NPS) or promoter surplus is a key figure that measures the extent to which consumers would recommend a product or service to others

Second evaluated Net Promoter Score of 3DXChat-Game is 20. (last survey: 0)


Comments

17% of the users left a comment – one point more comments as in last survey.

For all interested you may see all comments on the attached document.

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